NOVI CRM

The Most Sought-after CRM Solution Builder

  • Engage your customers through loyalty programme.
  • Yield brilliant customer insights with data obtained.
  • Design a loyalty programme that suits your business needs.
  • Identify customer buying behaviours as part of business strategy.
  • Motivate customer to choose you over your competitors.

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NOVICRM HAS A WHOPPING DATABASE OF 500 CUSTOMERS!

Fully entrusted their CRM blueprints in Team Novi’s safe hands and expertise

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Why loyalty programme?

Studies show that the cost of obtaining a new customer is at least 6 – 7 times higher than retaining one. There are several ways of conducting CRM programme. Loyalty programme is definitely one of the easiest yet most effective way to do. A simple loyalty card is powerful enough to collect the various data of your customers. In the customer perspective, they are more inclined to visit your store when they feel engaged and valued. Prepaid card form could also increase the flow of your business.

It takes a few simple steps to set up a loyalty programme with us. Participating rules could be tailored to suit your business needs. Our comprehensive back-end system would assist you in obtaining customer data that would be beneficial for your business growth. Being a step closer with your customers would enhance your competitive advantage in the market.

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360-DEGREE CUSTOMER ENGAGEMENT IS NOW WITHIN REACH!

Your business needs to grow. Growth can only happen when your company leverages on real-time analytics to develop an actionable customer engagement strategy, attracting, retaining and growing a loyal following. Your campaign and communication strategies need to be underpinned by critical information about your customers; who are they; what makes them tick; what attracts them to a brand; what offerings that keep them connected with your brand. That is how DATA obtained from your CRM system come into play.

Our #1 priority is making Successful Customer Engagement HAPPEN for you!

CUSTOMER ENGAGEMENT – YOUR GATEWAY TO ENDLESS POSSIBILITIES

The NoviCRM allows you to harness the powers of CUSTOMER DATA to Communicate, Engage and Unleash Targeted Campaigns that increases customer spending at every touch point.

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NOVI AMMO 1
– CAPTURE LEADS INSTANTLY, AUTOMATICALLY

Knowledge is king, but even more so when it comes to executing profitable targeted marketing campaigns and achieving the desired ROI and results. Customer information collected on-the-go and analysed thereafter is the exact ammunition you need to craft successful campaigns and move consumers up the consumption ladder.

With snazzy search filters and panoramic reports to facilitate strategic campaign positioning, targeting and transforming warm leads to sure-fire deals that could not have been easier to close.

NOVI AMMO 2
– QUALIFY LEADS INSTANTLY, AUTOMATICALLY

With NoviCRM, sieving warm leads from the entire customer database is a walk in the park. For instance, you can create customised fields to track leads’ preferences (e.g. solution that they are interested in) at the tip of your fingers, thereby providing the intelligence you need to send the appropriate sales representative to front the deal. Alternatively, allowing leads to indicate their budgets renders value-added insight for effective lead targeting.

The beauty of this solution is this: EVERYTHING IS AUTOMATED.

NOVI AMMO 3
– WORK LESS, EARN MORE!

NoviCRM gets your mind off numerous essential chores, ridding the whole process of unnecessary steps that would otherwise be cumbersome and time-consuming. Better focus and concentration can be devoted to reeling in profits for the company.

With the power of NoviCRM at your disposal, money will never have worked harder for you. Our tools allow your company to invest a small amount of effort, for greater returns.

Some of our CRM clientele

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